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Client Management

Add and manage individual and corporate clients, filter by type and status, and track their cases.

Last updated: July 2026

Accessing the Clients Page

Click Clients in the left sidebar. The page displays a searchable table of all clients registered with your firm.

Clients page with alphabet filter bar and client table

Filtering Clients

Three filtering options are available at the top of the page:

  • Alphabet filter bar — a row of letter buttons (A–Z and Arabic letters) that instantly filters clients whose names start with the selected letter. Click the highlighted letter again to clear the filter.
  • Type filter — toggle between Individual (natural persons) and Corporate (companies, organisations) or show all.
  • Status filter — narrow by client lifecycle: active, inactive, prospect, or archived.

Reading the Clients Table

The table shows six columns: Name, Type (badge: Individual or Corporate), Phone, Email, Cases (count of linked cases), and Status. Click a row to open the client profile with full history.

Adding a New Client

Click New Client at the top-right. The form fields depend on the selected type:

  1. Type — select Individual or Corporate first, as this changes available fields.
  2. Name (Arabic) — full legal name in Arabic.
  3. Name (English) — full legal name in English.
  4. National ID / Commercial Registration — national ID number for individuals; commercial registration number for corporate clients.
  5. Phone — primary contact number.
  6. Email — client email address (used for portal invitations if enabled).
  7. Address — full mailing address.
  8. Notes — internal notes visible only to firm staff.

Click Save Client to create the record. You can immediately link this client to a new or existing case from within the client profile.

Tip: Use the prospect status for potential clients whose engagement is not yet confirmed. Upgrade to active once a retainer or case is formally opened.
Important: Archiving a client hides them from the default list view but preserves all linked cases and financial records. Use archive sparingly and only for closed relationships.

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